• 🚴【Incompatible bikes】 Our bike rack with bracket NOT SUITABLE for folding bikes, electric bikes, kids bikes, women's cruiser bikes, softtail bikes and suspension bikes
• 🚴【If lacking accessories？】If you can not scan the QR code on paper instruction. Please refer to link online vedio or contact us. If you receive our bike rear rack, missing accessories, or other defective problem, please feel free to contact us
• 🚴【Basket clip problem?】 For your received bike rack, the total 4 orange basket clips, with 2 sealed and another 2 snap-on design. If the snap-on pieces would pop out after a few uses, we would send you 2 free sealed clip (install your bike basket by 4 sealed clip) to keep it shape, once you contact us your problem
• 🎁【Installation and release】Fit Seat tube diameter: ≤34MM. Easy to install and come with tools and installation instruction. Bicycle luggage rack has a quick release clip for easily mount on the seat post. Rear bike rack can be attached to the seat tube by simply fastening the screw. All part of the bike rack carrier for panniers are well organized in different part. Simply attach the part to the bike without asking for holes.(If the bolt is too long, you can cut the excess part.)
• 🎁【Adjustable height】The bike cargo racks side support rod is designed with multiple holes, and the height can be adjusted freely according to the personal need. Wide compatible with most bikes with non-disc brakes, like mountain bike rear rack, fat bike rear rack, road bike rack, etc. (DOES NOT for folding bike, electric bike, kid's bike, Women's cruiser bike, Soft-tailed bike and suspension bike)
• 🎁【Package contents】If the bike carriers racks part is missing, please contact us in time and we will reissue it. Package includes: 1 * Rack Body & 4 * Detachable Basket, 4 * Long And Short Bolts Combination, 4 * 5mm Screws（2*3mm screw changed to 5mm model ）, 4*Metal Spacer, 4*Connection, 2 * Rubber Gaskets, 4*Clamp, 1*Elastic Strap, 1 * Install Instruction & 1 * Water proof Cover.(If you receive second-hand goods, you can contact me directly, we will replace it for free)
• 🚴【Will rack have a rattle or tilt towards to one side?】This bike basket is installed by a few screws. So a little rattleing is normal when riding. We recommand that you must tighten all screws then use that. If you find bike rack tilt toward one side after a few uses, maybe you need to check the screws or quick release lever whether loose